Shipping
Fast dispatch
Orders are packed and dispatched within 24–48 hours of placement. Standard delivery is 3–5 business days. Express options are available at checkout once Shopify is configured.
Support center
We've got you covered.
Shipping, returns, sizing, and answers to the questions customers ask before they buy.
Returns
14-day window
Not the right fit? Contact us within 14 days of delivery with your order number and we'll arrange a size exchange or refund for unworn, unaltered items.
Sizing
One size fits most
All caps feature an adjustable snapback closure. Apparel items are sized true-to-fit — check individual product descriptions for specific guidance on relaxed vs. fitted cuts.
FAQ
Common questions.
How does checkout work?
You can browse and add items to your cart today. Once a Shopify store is connected (via shopify-config.js), the checkout button links directly to Shopify's hosted checkout with your cart items pre-loaded.
Are the caps embroidered or printed?
All caps are embroidered — not screen-printed. High-density thread embroidery holds up wash after wash and looks sharper in person than any print alternative.
How do I sign in to my account?
Visit the Account page. Once a Shopify store is configured, the sign-in button links directly to Shopify's hosted customer account flow.
Can I add more products to the catalog?
Yes. Add entries to data.js and they'll automatically appear on the shop, product, and cart pages. No rebuild required — the site reads product data at runtime.
What payment methods are accepted?
Visa, Mastercard, Amex, PayPal, and Shop Pay are all supported through Shopify's checkout. Payment methods appear at checkout once the store is configured.
I have a different question — how do I get in touch?
Use the Contact page or email us directly at hello@my-donald.com. We respond within one business day.